Legal Agreement

Terms of Service

Binding legal terms governing your use of Global Stitchers’ private label clothing manufacturer sourcing platform and garment coordination services.

Last updated: February 2025

IMPORTANT — READ CAREFULLY BEFORE USING

THESE TERMS OF SERVICE ("TERMS") CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU (AND THE ENTITY YOU REPRESENT) AND GLOBAL STITCHERS. BY ACCESSING, BROWSING, OR USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 15. IF YOU DO NOT AGREE, DO NOT USE OUR SERVICES.

1. Agreement to Terms

By accessing or using the Global Stitchers website, platform, or services (collectively, “Services”), you agree to be legally bound by these Terms of Service, our Privacy Policy, and our Disclaimers, all of which are incorporated herein by reference.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. The terms “you” and “your” shall refer to both you individually and such entity.

These Terms apply to all visitors, users, buyers, manufacturers, and any other parties who access or use our Services.

2. Description of Services & Platform Status

Global Stitchers operates exclusively as a B2B garment sourcing intermediary platform and buying-house representative. Our Services include:

Manufacturer-Specific Information

Automatically Collected Technical Data

CRITICAL CLARIFICATION: Global Stitchers is NOT a manufacturer, exporter, importer, retailer, wholesaler, or direct seller of any products. We do not own, operate, or control any manufacturing facilities. We act solely as an intermediary facilitating connections and coordination between independent parties.

Unless explicitly stated in a separate written agreement executed by an authorized officer of Global Stitchers, we are not a party to any manufacturing agreements, purchase orders, payment arrangements, or other contracts between buyers and manufacturers.

3. User Responsibilities & Obligations

When using our Services, you agree to:

You are solely responsible for all activities conducted through your use of our Services and for all business decisions you make based on information or connections obtained through our platform.

Information Sharing & Disclosure

We may share your information in the following circumstances:

We do NOT sell personal information to third parties for marketing purposes.

4. Business Relationships & Transactions

4.1 Role as Intermediary

Global Stitchers acts exclusively as an intermediary and sourcing coordinator. We facilitate connections between buyers and private label clothing manufacturers but are not a party to, guarantor of, or participant in any transactions between users unless explicitly stated in a separate written agreement.

4.2 No Guarantees

While we conduct verification processes on manufacturers in our network, we expressly DO NOT guarantee the performance, quality, reliability, timeliness, financial stability, or conduct of any manufacturer, buyer, product, or transaction. Verification status does not constitute endorsement, warranty, or guarantee of any kind.

4.3 Direct Contracts Required

All purchase agreements, payment terms, quality specifications, delivery arrangements, and other contractual terms must be negotiated and executed directly between buyers and manufacturers. Users are solely responsible for ensuring appropriate written contracts, payment protections, and legal safeguards are in place before proceeding with any transaction.

4.4 Independent Due Diligence

Users acknowledge and agree that they must conduct their own independent due diligence, verification, and investigation of all manufacturers, buyers, and transactions. Information provided through our platform is for reference only and should not replace professional legal, financial, or trade advice.

 

5. Fees, Payments & Refunds

5.1 Service Fees

Certain Services may require payment of fees as disclosed at the time of purchase. All fees are quoted in U.S. dollars unless otherwise specified.

5.2 Manufacturer Application Fee

The manufacturer application and verification fee is a one-time, non-refundable fee of $204 USD that covers application processing, identity verification, capability screening, compliance assessment, and onboarding operations. This fee does NOT guarantee acceptance into our network, matching with buyers, or receipt of any orders.

5.3 No Refunds

Unless otherwise required by applicable law, all fees paid to Global Stitchers are non-refundable. By making a payment, you acknowledge and agree to this no-refund policy.

5.4 Buyer-Manufacturer Payments

Global Stitchers does not process, hold, or guarantee payments between buyers and manufacturers unless explicitly agreed in a separate written contract. Users are solely responsible for arranging secure payment methods and bearing all payment risks.

 

6. Intellectual Property Rights

The content, features, and functionality of our website and Services—including but not limited to text, graphics, logos, trademarks, images, software, and documentation—are owned by Global Stitchers or our licensors and are protected by United States and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Services without our express prior written consent, except for:

7. Confidentiality

Users agree to maintain strict confidentiality of any proprietary, confidential, or sensitive information shared through our Services, including but not limited to:

This confidentiality obligation survives termination of your use of our Services and continues indefinitely for trade secrets and for a period of five (5) years for other confidential information.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLOBAL STITCHERS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF GLOBAL STITCHERS EXCEED THE LESSER OF: (A) THE FEES ACTUALLY PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE THOUSAND UNITED STATES DOLLARS ($1,000 USD).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

 

9. Indemnification

You agree to indemnify, defend, and hold harmless Global Stitchers, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, settlements, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

Global Stitchers reserves the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GLOBAL STITCHERS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING ANY MANUFACTURERS, PRODUCTS, OR TRANSACTIONS FACILITATED THROUGH OUR PLATFORM.

11. Prohibited Activities

12. Trade & Regulatory Compliance

Users are solely responsible for compliance with all applicable laws and regulations, including:

 

Global Stitchers does not provide legal, customs, or regulatory compliance advice and expressly disclaims all liability for users’ compliance failures.

 

13. Termination

We reserve the right to suspend, restrict, or terminate your access to our Services at any time, with or without cause, and with or without notice, in our sole discretion. Reasons for termination may include, but are not limited to:

Upon termination, your right to use our Services immediately ceases. Provisions that by their nature should survive termination—including intellectual property, confidentiality, limitation of liability, indemnification, and dispute resolution—shall remain in effect.

14. Modifications to Terms

We reserve the right to modify these Terms at any time in our sole discretion. We will provide notice of material changes by updating the “Last updated” date and, where appropriate, providing additional notice via email or website notification. Your continued use of our Services after changes become effective constitutes your acceptance of the modified Terms. If you do not agree to modified Terms, you must stop using our Services.

15. Dispute Resolution & Arbitration

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data rights, please contact us:

 

15.1 Governing Law

These Terms and any disputes arising from your use of our Services shall be governed by and construed in accordance with the laws of the State of Delaware and the United States, without regard to conflict of law principles.

 

15.2 Mandatory Binding Arbitration

EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS COMMERCIAL ARBITRATION RULES. Arbitration shall take place in Wilmington, Delaware, and the arbitrator’s decision shall be final and binding.

15.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS AGAINST GLOBAL STITCHERS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

15.4 Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE YOUR RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES.

15.5 No Involvement in User Disputes

Global Stitchers is not a party to and will not mediate, arbitrate, or otherwise become involved in disputes between buyers and manufacturers regarding orders, quality, payments, delivery, or any other transaction matters.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Disclaimers, constitute the entire agreement between you and Global Stitchers regarding your use of our Services and supersede all prior agreements and understandings.

 

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Global Stitchers.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

Global Stitchers shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, wars, government actions, or other force majeure events.

17. Contact Information

For questions about these Terms of Service, please contact us:

 

Global Stitchers

Email: connect@globalstitchers.com

 

Subject Line: Terms of Service Inquiry

 

These Terms of Service constitute a legally binding agreement. By using Global Stitchers' private label clothing manufacturer sourcing platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, including all limitations of liability, indemnification obligations, mandatory arbitration, and class action waiver provisions. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. Please also review our Disclaimers and Privacy Policy for additional important legal notices.