Quote
Get Started

Legal Document

Privacy Policy

How Global Stitchers collects, uses, protects, and discloses information from users of our private label clothing manufacturer sourcing and garment coordination platform.

Last updated: February 2025

Introduction & Scope

Global Stitchers (“we,” “our,” “us,” or the “Company”) operates as a B2B garment sourcing intermediary platform connecting global apparel brands and bulk buyers with verified private label clothing manufacturers, custom apparel manufacturers, and cut and sew factories. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website, use our services, or interact with our platform.

BY ACCESSING OR USING OUR WEBSITE OR SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, DO NOT USE OUR SERVICES.

 

Information We Collect

Personal & Business Information You Provide

  • Full name, job title, and professional contact information
  • Company name, business address, and registration details
  • Email addresses and phone numbers
  • Information submitted through inquiry forms, RFQ requests, and quote submissions
  • Product specifications, sourcing requirements, and order details
  • Professional credentials, certifications, and business references
  • Payment information for applicable service fees
  • Communications with our team including emails and messages

Manufacturer-Specific Information

  • Factory registration documents and business licenses
  • Production capabilities, capacity, and equipment details
  • Compliance certifications and audit reports
  • Quality control processes and sample work
  • Export history and client references

Automatically Collected Technical Data

  • IP address and approximate geographic location
  • Browser type, version, and device information
  • Operating system and platform
  • Pages visited, time spent, and navigation patterns
  • Referring URLs and exit pages
  • Cookie identifiers and tracking technologies

How We Use Your Information

We use collected information for the following purposes:

Service Provision

  • Processing RFQ requests and facilitating manufacturer matching
  • Connecting buyers with appropriate private label clothing manufacturers
  • Coordinating communications between buyers and manufacturers
  • Processing manufacturer applications and verification
  • Providing sourcing coordination and production oversight support

Platform Operations

  • Maintaining and improving our website and services
  • Analyzing usage patterns to enhance user experience
  • Preventing fraud, abuse, and unauthorized access
  • Ensuring platform security and integrity

Communications

  • Responding to inquiries and support requests
  • Sending service-related notifications and updates
  • Providing industry insights and sourcing resources (with consent)
  • Marketing communications (with explicit opt-in consent)

Legal & Compliance

  • Complying with applicable laws and regulations
  • Responding to legal process and government requests
  • Protecting our rights, property, and safety
  • Enforcing our Terms of Service and other agreements

Information Sharing & Disclosure

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information with specific manufacturers, buyers, or third parties as part of our sourcing services.
  • Buyer-Manufacturer Matching: Sharing relevant business information between buyers and private label clothing manufacturers to facilitate sourcing and production coordination. This is essential to our service delivery.
  • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery) under contractual confidentiality obligations.
  • Legal Requirements: When required by law, court order, subpoena, or government request, or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality requirements.
  • Aggregated Data: We may share anonymized, aggregated data that cannot reasonably identify individuals for industry analysis and research purposes.

We do NOT sell personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure hosting infrastructure with access controls
  • Regular security assessments and monitoring
  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis

HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. WHILE WE STRIVE TO PROTECT YOUR INFORMATION, WE CANNOT GUARANTEE ABSOLUTE SECURITY AND DISCLAIM LIABILITY FOR UNAUTHORIZED ACCESS OR DATA BREACHES.

 

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active business relationships and ongoing service provision
  • Legal, accounting, and regulatory retention requirements
  • Resolution of disputes and enforcement of agreements
  • Legitimate business purposes such as fraud prevention

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights & Choices

Depending on your location and applicable laws (including GDPR, CCPA, and other privacy regulations), you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal exceptions)
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at connect@globalstitchers.com. We will respond to valid requests within the timeframes required by applicable law.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and support our operations. Cookie categories include:

  • Necessary Cookies: Essential for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used for targeted advertising (with consent)

You can manage cookie preferences through our cookie consent banner or your browser settings. For detailed information, please see our Cookie Policy.

International Data Transfers

As a global garment sourcing platform, your information may be transferred to and processed in countries other than your country of residence, including the United States and countries where our manufacturer partners are located. These countries may have different data protection laws. By using our services, you consent to such transfers. We implement appropriate safeguards for international transfers as required by applicable law.

 

Children's Privacy

Our services are intended for B2B commercial use only and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

 

Third-Party Links

Our website may contain links to third-party websites, including manufacturer websites and industry resources. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it is used
  • Right to delete personal information (with exceptions)
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

To exercise CCPA rights, contact us at connect@globalstitchers.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post any material changes on this page with an updated “Last updated” date. For significant changes, we may provide additional notice via email or website notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your data rights, please contact us:

 

Global Stitchers

Email: connect@globalstitchers.com

Subject Line: Privacy Inquiry

 

This Privacy Policy is provided for informational purposes and forms part of your agreement with Global Stitchers. We reserve the right to modify this policy at any time. Continued use of our private label clothing manufacturer sourcing services after changes indicates acceptance of the updated policy. This policy should be read in conjunction with our Terms of Service and Disclaimers.

Terms of Service
Disclaimers
Cookie Policy